Managed IT support for small and growing businesses
CKC Technologies provides managed IT support that helps businesses stay productive, supported, and better prepared for day-to-day technical issues. We act as a proactive support partner for your users, devices, Microsoft 365 environment, and core business systems, with local service across Gloucestershire.
What managed IT support should do
Good IT support is not just about fixing faults when users raise a ticket. It should help prevent avoidable issues, keep systems maintained, improve visibility, and provide clear response processes, reporting, and accountability. Those are exactly the kind of expectations SMEs are now encouraged to look for when choosing an MSP.
What’s included
User support for day-to-day IT issues, access problems, device setup, and general troubleshooting.
Remote support with on-site visits where required.
Monitoring and maintenance to identify issues earlier and reduce disruption.
Patch and update management to help keep systems secure and supported; NCSC recommends prompt patching, especially for critical vulnerabilities.
Microsoft 365 administration, user setup, licensing support, and configuration guidance.
Advice on devices, software, access controls, and service improvements.
How we support your business
We focus on practical, responsive support that works for SMEs without creating unnecessary complexity. That means a clear support route for your team, sensible prioritisation, and a service model designed around reliability, communication, and ongoing improvement rather than ad hoc fixes.
A better fit for SMEs
Small businesses need support that is easy to access, commercially sensible, and delivered by people who understand how much even a short outage can affect operations. CKC Technologies provides a local and approachable service backed by the structure, reporting, and service clarity that modern MSP clients increasingly expect.
Managed IT Support, part of our Standard Bundles
Essential 365 Protection
Designed for micro‑businesses that need 365 support and basic endpoint security-
Microsoft 365 Business Standard licence
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365 tenant management
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Bitdefender endpoint protection
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Acronis backup for Microsoft 365
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Remote helpdesk, patching and monitoring
Secure 365 & Device Backup
For typical 10–50 user firms needing stronger protection and full device backup.-
Everything in Essential 365 Protection, plus:
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Acronis workstation backup
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Bitdefender centrally managed policies
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Monthly basic security report
Ultimate 365 Security Suite
No‑compromise Microsoft 365 security, continuity package, and a virtual CIO-
Everything in Secure 365 & Device Backup, plus:
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Advanced 365 protection stack
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Bitdefender advanced security on endpoints
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Quarterly virtual CIO / security review
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Priority response SLAs